Frequently Asked Questions
Application & Leasing
Do I need to schedule a tour?
Yes. We ask that you give us a 24 hour notice before you would like to see an apartment.
Can I pay rent with my Credit Card?
Contract cancellation details
Cancellation policies vary based on the term (Fall/Spring vs Summer). Please review your specific lease agreement or contact management for detailed cancellation procedures and potential fees.
Life at SUU
Is there an option for early move-in?
Moving in early depends on availability and is only offered for the Fall semester. Please check with us to find out if you can move in early. Early move in costs $15.00 a day.
Is there an option for family housing?
Yes, based on availability.
Policies & Rules
Do I have to do a check out to get my deposit back?
Yes! You have to set up a checkout day and time with management in order to get your deposit back.
How much of my deposit can I get back?
You can get up to $250 of the $300 deposit back so long as the cleaning has been done properly and a checkout has been arranged with management.
Are pets allowed?
No.
Can I cancel my Fall/Spring contract before it begins?
You may cancel your contract before it begins but there are certain cancellation dates with fees associated.
Cancelling in or before May: $25 cancellation fee
Cancelling in June or Later: $50 cancellation fee and you must find your own replacement. *Ask management for details on replacements
Can I cancel my Summer contract before it begins?
You may cancel your summer contract before it begins but there is a $25 cancellation fee.